Major Incident & Terrorism Emergency Response Training
Practical training to help staff respond safely and effectively following a serious incident involving multiple casualties, including knife attacks, explosions and other deliberate incidents. Learners develop the skills to protect themselves, summon assistance, prioritise casualties and manage catastrophic bleeding while awaiting the emergency services.
The Qualsafe Level 2 Award in citizenAID (RQF) has been specifically developed to help members of the public learn life-saving skills for use in these extreme situations. Based on the citizenAID phone App and pocket guide, this regulated qualification is designed to teach people how to react safely, prioritise the injured and give first aid to victims in the event of a deliberate multiple casualty incident.

Key course information
3 hours
On-Site training at your workplace serving in Sussex, Surrey & Kent. For further locations, please contact us for a quote.
Qualsafe Level 2 Award in citizenAID (RQF)
Practise techniques for dealing with catastrophic bleeding and the skills and knowledge needed to save lives in the aftermath of a terrorist attack.
Why Take This First Aid Course?
With the introduction of the Terrorism (Protection of Premises) Act 2025 — Martyn’s Law, organisations are increasingly expected to prepare for and respond effectively to a range of emergencies, including potential terrorist incidents.
While Martyn’s Law does not require organisations to undertake a specific first aid or counter-terrorism qualification, it does emphasise the importance of ensuring staff have the awareness, understanding and practical instruction needed to carry out their responsibilities effectively.
This course provides valuable, practical skills to help individuals respond confidently in the critical moments following a serious incident, potentially helping to save lives when professional emergency services may not yet be on scene.
Who it is for?
Schools, colleges and universities
Shopping centres and larger retail premises
Hotels, conference centres and wedding/event venues
Theatres, cinemas and entertainment venues
Sports grounds, leisure centres and stadiums
Music venues, festivals and event organisers
Local authorities and council-run venues
Security companies and SIA-licensed security teams
Transport organisations, railway/bus facilities and airports
Large places of worship and community venues
Visitor attractions
Large workplaces/corporate sites
Event first-aid and stewarding organisations

What is Covered:
Dealing with an unresponsive casualty who is breathing:
• Opening the airway
• Checking breathing
• Recovery Position
Controlling severe external bleeding:
• Applying making and improvised tourniquets
• Wound Packing
Determining the appropriate actions to take in the following events, using the citizenAID App or pocket guide:
• Knife attacker or active shooter
• Exploded bomb
• Unattended and suspicious item
• Acid and vehicle attacks
Summoning the emergency services and effective handover
Prioritising multiple casualties
Organisations should ensure staff remain familiar with changes, legislation, guidance, policies and procedures through appropriate training, Refreshers and ongoing Continuing Professional Development. (CPD).

Book a training course:
Ensure your team is prepared for the critical moments you hope will never happen.
By providing valuable, practical skills to help individuals respond confidently in the critical moments following a serious incident, potentially helping to save lives.
Course Fees:
£425 +VAT per course
A maximum 6 learners are permitted on each course . If your organisation has more than 6 staff requiring training, we can arrange additional courses or multiple training dates.
Certification can be awarded to all learners, subject to successful completion of the required assessment.
Related Courses:
This interactive 2-hour course is delivered using small group scenarios, in a friendly environment and can be delivered at your venue or as an add on with one of our First Aid courses.
2 hours
At your workplace
Training includes: Recognising life-threatening bleeding, Shock, how to control life-threatening bleeding using a tourniquet and more.



